Chaz
Co-Founder · Systems Developer
Leads integrations, hosting architecture, API services, and backend platform development, backed by real first responder experience across fire, EMS, and law enforcement workflows.
About Imperial
We build the tools we wanted to use.
Imperial Software Solutions started with first-hand experience running servers, using clumsy CAD systems, and dealing with infrastructure that was not built for the job.
Our approach
Built by roleplayers. Refined by responders.
We focus on the things that actually improve a community: dependable systems, credible workflows, clear interfaces, and responsive support. ImperialCAD is the center of that work, supported by hosting and helpdesk products that solve adjacent operational problems.
Our roadmap is shaped by direct product use, customer feedback, and input from people with real public-safety experience. That keeps the team close to practical dispatch, fire, EMS, and law enforcement workflows instead of guessing from the outside.
Responder-informed design
Real experience behind the realism.
ImperialCAD is built for roleplay, but the workflow decisions are not random. We use real responder perspective to make the system feel organized, believable, and useful during active scenes.
First responder input
We have worked with several first responders while shaping CAD, dispatch, records, and unit workflows for serious FiveM communities.
Chaz's field experience
Chaz brings real-life first responder experience across fire, EMS, and law enforcement environments, with many hours spent around the procedures ImperialCAD supports.
Practical realism
We aim for realism that helps roleplay: clear information, fast actions, and workflows that make sense without turning the CAD into paperwork for paperwork's sake.
How we work
Roleplay comes first
Features should support immersion and let people stay focused on the scene, not the interface.
Reliability matters
Community software has to perform under pressure. Stability and protection are part of the product.
Customer feedback
We stay close to customers and use their feedback to decide what needs attention next.
The team
People behind the products.
A focused group spanning product development, infrastructure, and customer support.
Conner
Co-Founder · CAD Developer
Leads ImperialCAD product development, feature delivery, interface work, and quality.
Could be you?
Customer Experience Specialist
supports Imperial customers, improves documentation, assists communities during onboarding, tests product updates, and reports issues so the team can improve the overall customer experience.
Zach
Hosting Support
Helps customers with hosting, server setup, and technical troubleshooting.
Rohrs
CAD Support
Assists communities with ImperialCAD setup, day-to-day use, and ongoing support.
Meet us in the community.
Get updates, ask questions, or talk through your setup.